PARS Help

The PARS tracking web site is intended to make it simple to check the current status of your shipments, thereby enabling instant information on the movement of your goods.

When using the PARS tracking web site, you will find out whether the PARS shipment was accepted or refused by Canada Border Services Agency (CBSA). You will consequently know instantly if your carrier or yourself can proceed to the border office and present the shipment documents for release or if you have to wait or take further action.

To check the status of your PARS shipment, just follow the instructions and fill−in the required fields. When prompted, enter your PARS number and click Submit. A new page will display your current shipment status and other data element related to the shipment.

The following table lists all possible status (and definitions) you might encounter when checking your PAPS status.

Message Description
Transmitting to Customs now Your PARS information is being transmitted to Customs. You must wait until it is accepted by Customs before proceeding to the border. Please try again in 30 minutes.
Accepted by customs, ok to cross the border. Your shipment was accepted by Customs. − You can now proceed to the border.
Rejected by customs. Your shipment was rejected by Customs. You are not approved to cross the border. Please contact the appropriate UPS brokerage office for further information.
Status not available − call UPS UPS could not locate the shipment details for your request. Please verify your information and try again later.
PARS not on file UPS could not locate the shipment details for your request. Please verify your information and try again later.
Customs Released Your shipment was released from Customs.
Transmitted to Customs Your PARS information has been received and is being evaluated by Customs. Please try again in 30 minutes.